© 2017 Holidawg Pet Resort     10742 Braun Rd, San Antonio, TX 78254

OUR FACILITY

Our accommodations for canine campers include indoor/outdoor runs on concrete flooring with a doggie door. Indoors is climate controlled, and the doggie doors stay open for your dog to go in and out as they please depending on weather conditions. Regardless of weather conditions, our campers have many opportunities to go outside throughout the day. 

The indoor portion is 4x4 feet, and the outdoor portion is 4x12 feet. All floors, both indoor and outdoor are disinfected daily, and waste is promptly disposed of.  

WHAT TO BRING:

  • Your dog's food in an airtightwaterproof container or ziploc baggies (Please do not bring bags of kibble over 15lbs-we do not have space to store that much food for every boarding pup)

  • Treats/Chewies 

  • 1 can pure pumpkin

  • 1-2 toys (NO BALLS please)

  • Bedding (Optional) (Must be machine washable)

  • Medications (must be brought in the original prescription container)

  • Proof of current vaccinations:

    • Rabies​

    • Distemper/Parvo

    • Bordatella

WE PROVIDE:

  • Water and Food Bowls

  • Fresh water daily

  • Bedding (for dogs that aren't shredders)

  • Lots of Love

  • Discounted baths for stays over 7 days (up to 75% off)

RATES:

Starting September 1st, 2018, our boarding and playtime prices have changed. See our boarding rates page for more info. 

New Rates:

Under 40 lbs: $25/day

40 lbs & Over: $30/day

Exercise/Playtimes: Additional $5 per session.  

Board & Train: Additional $10 per session.

Payment methods:

We accept Cash, Check & Cards. There is a 3% discount for CASH or CHECK payments. (The pricing listed is with the 3% discount)

BOARDING POLICIES

Checking In & Out:

Please be prepared to spend at least 10 minutes checking your pet in for the first time. If your pet is ill, or if proof of vaccines is not provided, we will NOT be able to accept your pet.

An additional day will be charged if your fur kid is with us past 1 p.m., checkout time on Mon, Wed, Thurs & Fri. If your pet is being groomed on departure day and we have requested you pick it up after1 p.m, you will not be charged the additional day. On Tues & Sat, your dog must be picked up from 8am to 12pm. Sunday drop-off & pick-ups are available from 9:00am-10:00am. There will be no charge for Tues, Sat or Sun pick-ups during these times.

For your dog's safety, over-grown nails will be trimmed by our staff.

Over-grown nails are dangerous for the dog! Over-grown nails are at an elevated risk of getting snagged & broken when dogs jump on things, whether it be at home or while boarding with us. If your dog comes in for a boarding stay with over-grown nails, we will trim them for an additional cost of $10-$15 (usually starting at $15) to ensure your dog’s safety while staying with us.

Fleas & ticks are not welcome in our facility! If your dog or cat has fleas or ticks, they will not be admitted into the kennel area until a bath has been given (at the owner’s expense).  Any dog found to have ‘slipped by’ with little pests will be brought into the grooming area immediately for a bath. Capstar flea treatments are also available.

*Puppies must be at least 16 weeks old and have at least 3 rounds of the distemper/parvo vaccine to stay at our facility*

Reservations:

Reservations are required for boarding stays. There is a 3 day minimum and a 3 day deposit required for holiday reservations. Deposits are non-refundable unless your spot can be filled. 

A 24 hour notice must be given for cancellations/changes or the full amount may be charged. 

ADDITIONAL BOARDING SERVICES

Exercise/Playtimes:

1 on 1 exercise/playtimes are available for your pup while they stay with us! Playtimes are held in one of our fully fenced grass fields and are 10-15 minutes per session. We HIGHLY recommend playtimes for energetic dogs! You may reserve up to 3 playtimes per day. Playtimes are weather dependent. Beginning September 1st, 2018, our playtime rates have increased for multiple dog families. See our rates page for more information. 

Playtimes are now a requirement for energetic dogs who need them. If we see that your pup needs the extra exercise to release their pent up energy, they will receive what is necessary for their best interest. 

Board & Train:

Training sessions are available for your dog during their boarding stay! For $10 per session, one of our trainers will work with your dog for 10-15 minutes on behaviors you request such as staying off people/things, basic obedience skills, coming when called, dropping toys and much more. Talk with our staff when you make your reservation or during drop-off if you'd like your dog to be trained during their boarding stay.